Thank you for shopping at purequality100! We strive to provide you with a seamless and enjoyable shopping experience. Please read the following shipping policy to understand how we handle the shipment of your luxury brand clothing products.
1. Authenticity Guarantee
All products available in our store are sourced from OEM factories of prestigious brands such as Dior, Louis Vuitton, Chanel, and others. These factories manufacture clothing products for these brands, ensuring that the items you purchase from us are identical to those found in official brand stores.
2. Inventory Availability
As OEM factories adjust their production plans based on brand requirements, occasional stock shortages may occur. However, we assure you that the products listed for purchase on our website are currently in stock and available for immediate purchase.
3. Order Processing and Dispatch
Upon completing your purchase, please allow our warehouse 2-3 working days to process and dispatch your order. Once your order has been sent, you’ll receive an email containing details such as the shipping company, tracking number, estimated delivery date, and other relevant information. Please review this information carefully.
4. Shipping Time
Under normal circumstances, shipping typically takes between 6-10 days, depending on your shipping address. However, please note that factors such as customs clearance and unforeseen delays may affect delivery times. We appreciate your patience and understanding in such situations.
5. Customer Support
Should you encounter any issues or have any questions regarding your shipment, please don’t hesitate to contact our dedicated customer service team at [email protected]. We are committed to resolving your concerns promptly, and aim to provide a response within 12 hours of receiving your inquiry.
Thank you for choosing purequality100 for your luxury brand clothing needs. We value your trust and look forward to serving you again in the future.